E-911 Notification

 

IMPORTANT NOTIFICATION IN CONNECTION WITH Enhanced 9-1-1 DIALING SERVICES USING ITP

The 9-1-1 dialing feature with ITP has important limitations that you should be aware of and that you advise others that may use the ITP service in your residence or business.

YOU ARE RESPONSIBLE FOR ACTIVATING THE E-911 DIALING FEATURE BY TAKING AFFIRMATIVE STEPS TO REGISTER THE ADDRESS WHERE YOU WILL USE THE ITP SERVICE.

IF YOU MOVE THE LOCATION OF WHERE YOU USE THE ITP SERVICE, YOU MUST AFFIRMATIVELY ACTIVATE THE Enhanced 911 DIALING FEATURE AT THAT LOCATION BY REGISTERING THE ADDRESS. IF YOU FAIL TO REGISTER YOUR LOCATION OR CHANGE THE ADDRESS TO A NEW LOCATION, THE 9-1-1 DIALING FEATURE WILL NOT FUNCTION PROPERLY AND POTENTIALLY NO EMERGENCY SERVICE WILL BE SENT TO YOUR LOCATION.  EMERGENCY RESPONDERS MAY BE DISPATCHED TO YOUR OLD LOCATION  IF YOUR NEW LOCATION IS NOT REGISTERED.  ADDITIONALLY, IF 9-1-1 IS DIALED AT AN UNREGISTERED ADDRESS, YOU MAY BE ASSESSED A FEE OF $75.00 PER OCCURRENCE.

Additional limitations are as follows:

• If you lose power or there is a disruption to power at the location where ITP is used, neither ITP nor the 9-1-1 dial feature will function until power is restored. You should also be aware that after a power failure or disruption, you may need to reset or reconfigure the ITP device prior to utilizing the service, including the 9-1-1 dialing feature.
• If your Internet connection or Broadband Service is lost, suspended, terminated or disrupted, neither ITP nor the 9-1-1 dial feature will function until the Internet connection or Broadband Service is restored.
• If your ITP account is suspended or terminated, the ITP service outage will prevent the 9-1-1 dialing feature from functioning.
• There may be a greater possibility of network congestion and/or reduced speed in the routing of a 9-1-1 dialed calls utilizing ITP as compared to traditional 911 dialing over traditional public telephone networks.

You must place labels on or near all equipment that is used to make calls using the ITP service so that you or others using the equipment are reminded or advised of the limitations of the E-911 dialing feature.

You are responsible for the accuracy and the completeness of the address that you submit to ITP for the location at which ITP will be used and to which emergency service will be sent in the event that you use the ITP 9-1-1 dialing service. You are responsible for updating and of the advising the Company of any and all changes to the address or location at which ITP will be used. ITP uses a third party to route the 9-1-1 dialed calls to the applicable local emergency response center or to the national emergency calling centers. We make no warranties or guarantees as to whether, or the manner in which, 9-1-1 dialed calls that you make are answered or responded to by the local emergency response center or by the national emergency calling centers. We disclaim any and all liability or responsibility in the event that the third party data used to route 9-1-1 dialed calls is incorrect or yields an erroneous result. Neither ITP, its officers, directors, stockholders, parent corporation, its affiliated or subsidiary corporations, employees, representatives or agents may be held liable for any claim, damage or loss, and you hereby waive any and all such claims or causes of action, arising from or relating to ITP 9-1-1 dialing service unless such claims or causes of action arise from ITP's gross negligence, recklessness or willful misconduct. You agree to release, indemnify, defend and hold harmless ITP, its officers, directors, stockholders, parent corporation, its affiliated or subsidiary corporations, employees, representatives or agents and any other service provider who furnishes services to you from any and all claims, damages, losses, suits or actions, fines, penalties, cost and expenses (including, but not limited to, attorney fees) or any liability whatsoever, whether suffered, made, instituted or asserted by you or by any other party or person, for any personal injury to or death of any person or persons, or for any loss, damage or destruction of any property, whether owned by you or others, or for any infringement or invasion or the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the operation, failure or outage of services, incorrect routing, or use of, or inability of a person to use, ITP 911 dialing feature or service or access emergency service personnel. By agreeing to the terms and conditions of this website you are also agreeing to the terms of this disclaimer.

If you have any questions about this notification, please call 877-ITP-1110 for further information.